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Privacy Policy

Terms and conditions

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Last Updated:

2024-05-19

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1. Introduction

Welcome to Colne Data & AI Limited ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

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2. Information We Collect

We collect the following types of information:

  • Personal Information: When you fill out the bookings form or contact form, we collect personal information such as your name, email address, phone number, and any other information you choose to provide.

  • Technical Information: We collect technical information about your visit to our website, including your IP address, browser type, operating system, and pages visited. This information helps us improve our website and services.

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3. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To contact you in response to your booking or inquiry, and to provide the services you have requested.

  • Communication: To send you information about our services, updates, and promotional materials (if you have opted-in to receive such communications).

  • Improvement of Services: To understand how our website is used and to improve our services and website functionality.

  • Legal Obligations: To comply with any legal obligations or regulatory requirements.

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4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

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5. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

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6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal information:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.

  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete information.

  • Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.

  • Right to Restrict Processing: You have the right to request the restriction of processing your personal information under certain circumstances.

  • Right to Data Portability: You have the right to request the transfer of your personal information to another data controller.

  • Right to Object: You have the right to object to the processing of your personal information under certain circumstances.

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To exercise any of these rights, please contact us at info@colnedataai.com

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7. Cookies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

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8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

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info@colnedataai.com

 

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